22 November, 2013 - - News -

In today’s retail environment, customers expect you to do as much as you can to retain their business. This article describes eight things companies can do to create a more enjoyable customer experience, providing employees with the information they need to effectively respond to customers’ needs and fostering cross-organization communication. Read the full article here: […]

22 November, 2013 - - News -

Often times, people don’t feel like they have a lot of money—no matter how much money they make. This article discusses a number of reasons Americans may not feel all that well-to-do irrespective of their financial situations, including inflation, the cost of housing, and psychological damage resulting from the 2008 financial meltdown.  Read the full […]

21 November, 2013 - - News -

BI Intelligence reports that brick-and-mortar major retailers such as JC Penny, Costco, and Best Buy face a major threat from showrooming—the practice whereby buyers check out products in their stores and then buy the same items for less money online. To fight back, many brick-and-mortar retailers are introducing price matching policies. Read the full article […]

21 November, 2013 - - News -

According to a recent study, retailers continue to be the victims of organized crime, with more than 94 percent of retailers surveyed admitting to suffering a professional theft. This infographic offers a detailed look at organized retail crime (ORC), outlining the most common types and the most frequently targeted items. Read the full article here: […]

20 November, 2013 - - News -

Many businesses are using social media like never before to increase their customer base—Facebook, in particular. However, if companies are not careful in the way they use Facebook, their business could actually suffer. In this revealing article, Aaron Elliott, offers some advice for business owners regarding how to use Facebook to their best advantage while […]

19 November, 2013 - - News -

With the holiday season right around the corner, it’s important for businesses to prepare their marketing strategies. In this article, Joseph Kerschbaum lays out a number of strategies and thing you can do make sure your holiday season is a success, including reviewing last year’s performance, optimizing the shopping experience ahead of the rush, and […]

19 November, 2013 - - News -

In an effort to prevent customers from retuning their used clothing—a practice so common that it has led to a significant loss in profits—Bloomingdale’s is implementing a B-tag. Once the B-tag is removed from an item of clothing, the item cannot be returned for a refund. Read the full article here: Bloomingdale’s new b-tags block […]

18 November, 2013 - - News -

When it comes to storing your valuable personal data online in “the cloud,” not all cloud storage mobile apps are made alike. This article discusses three popular cloud storage apps—Box, Dropbox, and Cubby—explaining their individual advantages and disadvantages. Read on to discover which app is best for you! Read the full article here: Apps to […]

18 November, 2013 - - News -

Organized Retail Crime is on the rise, according to a recent survey by the National Retail Federation. 90% of retailers interviewed claimed to have been victims recently. This trend has led to a new push for collaboration between retail and law enforcement collaboration and to the rise of groups such as the Los Angeles Area […]

15 November, 2013 - - News -

According to a recent study, retailers across the board are extremely focused on improving the customer experience. This article discusses four of the top merchandising initiatives retailers are taking to do just that, including improving product detail pages, creating increasingly personalized shopping experiences, and combining the online and offline retail experience. Read the full article […]

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