23 June, 2014 - - News -

Getting packages to customers before Christmas is a huge priority for online retailers. This article highlights a study that shows many online retailers did not fulfill their promises. Retailers who took orders up until December 23 don’t have much to boast about; only two-thirds of their packages were delivered on time. Find out what the […]

23 June, 2014 - - News -

It’s obvious that social media has a huge influence on the social aspect of most people’s lives. But did you know that many people also use social media to engage with businesses, and not all businesses are responding in the right ways? This article provides data on how customers are engaging with businesses using social […]

20 June, 2014 - - News -

When businesses are successful, they grow. This article focuses on how you can ensure you are prepared for that business to grow, starting with treating it like a restaurant and ensuring there is capacity for not just where you are but where you want to go. It’s also important to have a clear growth plan […]

20 June, 2014 - - News -

Colors are important in regards to what we buy. This article explores why that is true. 90 percent of what the brain receivs is visual information. We see things, we judge them by what they look like, and then we decide whether or not to make the purchase. Sometimes it’s just that simple. Read the […]

19 June, 2014 - - News -

Reaching customers is the main goal of any business, and keeping them happy should be just as much of a priority. This article describes a number of common customer issues and helpful descriptions of how to confront or solve them. Discover how to respond in the right way when customers aren’t happy. Read the full […]

19 June, 2014 - - News -

Pay and benefits are important for any business, but the culture and atmosphere at the company are important as well. This article shows a few good ways to improve the company culture. For one thing, it’s important to make workers feel like their opinion counts, and then actually making it count while removing any sort […]

18 June, 2014 - - News -

With millennials increasingly factoring into the economic picture, many retailers are wondering how they should adjust. It is possible that this generation will account for $1 trillion in sales by the time 2020 rolls around and represent up to 30% of consumer spending throughout the country. What does this mean for retail? Read the full […]

18 June, 2014 - - News -

It’s clear that e-commerce isn’t going away. Retail has changed, and changed forever. But businesses need to find the right ways to embrace that and still give a customer the feel of an individualized transaction, as highlighted by this article. Discover below how one company has developed a user-friendly website to handle purchases while allowing […]

17 June, 2014 - - News -

Anyone can be a victim of credit card theft, but as a small business charged with protecting customer data it’s important to guard against it. This article highlights some ways to protect yourself and your customers when it comes to credit cards–from not storing credit card data for use later to matching the names on […]

17 June, 2014 - - News -

E-commerce is growing, but this article highlights how E-commerce can take a larger piece of the pie when competing with brick and mortar retailers. One issue plauging E-tailers are shipping costs, as they add cost to online products. Another issue is trying the product out or trying on things like clothes, to see how they […]

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