by Jamie Kiser While major industries from tech to the public sector felt COVID's pain points, not many felt them as acutely as retail. Retailers must now contend with everything from unreliable supply chains to a limit on the number of…
American consumers are supporting small businesses and local retailers and open to trying new retail brands, according to a Vericast survey on consumer behavior. The survey, which polled 1,000 U.S. adults, revealed 33% are visiting local retailers and hitting new…
By Jenn Cringoli Before COVID-19, “contactless” was just a box one needed to check off to modify service. Since the virus arrived in the U.S., however, contactless interactions have become a must-have for some businesses — and could become the…
By André Ferraz As consumers have sought out ways to minimize contact, today’s new retail landscape has ushered in rapid changes in both online and offline shopping behavior. With consumers looking to minimize contact, online shopping has surged, and so…
By Alan Chester, VP of eCommerce at Luzern With the adoption of online shopping continuing to soar, brands are evolving their eCommerce strategies and upscaling their digital storefronts. While attractive and functional web stores are essential to reach and engage existing customers, entice new buyers, and grow conversion rates – brands must do more, or risk being left behind. This article features the four must-have strategies every brand should embrace for…
Photo by Atoms on Unsplash During the Covid-19 pandemic, online became a fundamental channel for retailers. Even as overall retail spending decreased, eCommerce sales grew over the previous year. The impressive results may overshadow that eCommerce still represents just a small percentage of total retail sales: in the U.S., the number is as low as 14.5%, according to eMarketer data. This means that over 85% of retail still happens in physical stores, which makes a synergy between online and…
This is a pivotal moment for the retail industry. While many retailers are under acute pressure just to survive, those that make it through the pandemic have an opportunity to create a much stronger and more profitable relationship with their…
While turnover-based rents aren't unusual in retail, the Covid-19 pandemic has placed landlord-tenant relationships and lease obligations in spotlight. The turnover rent model was becoming increasingly common in retail leases even before the pandemic, but the question now is whether…