Many of you have inquired about the EMV certification with FusionPOS over the last couple of weeks, and today (09/28/2015) we received our certification with the Ingenico IPP350 and the ISC 250 devices. This was the first major hurdle in working with the new EMV rules with PayGuardian.

What does that mean?

At this point there are still two additional certifications that need to be done between PayGuardian and the EMV governing body. They estimate that the full EMV certification will occur the week of November 5, 2015.

In preparation for that roll-out, those customers looking to implement the EMV hardware and processes can now begin planning. Beginning next week, we will start the process of opening PayGuardian accounts with non-EMV transactions.

This will allow customers looking to move the ability to order hardware and setup of their new devices and credit card processing. When the final certifications are met by PayGuardian, we will be able to turn on EMV card processing. When that is announced, all customers will be notified of the time and date that this will occur.

On average it will take between 10 to 14 days for the initial sign-up and for hardware to arrive once the account is opened. We will be scheduling times with each of you for the upgrade of Fusion along with the installation, configuration, and setup of PayGuardian.

How do I open a PayGuardian account?

If you have not spoken with Advanced Bancard about obtaining a PayGuardian account, please contact Fusion support, or call them directly at 317-379-4600 and ask for Dan Fox. You will need the following information for the call:

  • You will want to make sure your current merchant services support First Data Omaha as a processor. This is the ONLY processor certified for PayGuardian and Fusion. Additional processors will be available as the certifications are passed.
  • You will need to have two months of statements on hand to discuss and negotiate rates with Advanced Bancard.
  • They will also need the billing address of each merchant account that needs to be set up.
  • If you are looking for a new account setup including merchant services, Advanced Bancard will be able to provide you quotes for processing from beginning to end.

What are the next steps?

As referenced above, you will need to sign up for a PayGuardian account. We do expect a large influx of customers looking to move, and we will work to accommodate all customers as fast as we can. When upgrading to PayGuardian, you will also need to upgrade your Fusion software to Version 4.6.1504. Your Fusion software upgrade will need to be scheduled parallel with your PayGuardian upgrade.

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