When a person runs a business, they have to make many decisions daily. Some of them are minor, but some can be significant choices. If your company is in the business of customer service, the owner must make decisions involving differences between customers and employees. The business owner should consider each decision from a non-biased point of view and make the decision that is best for the company.
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How Would You Handle These 7 Situations? Would You Pass the “Diaper Test?” | Entrepreneur.com