If you want to jumpstart your businesses and retain your customer base, try offering positively outrageous service.Companies should strive for service that is unexpected, innovative, and interactive, even if at first the strategies (like giving away free dinners at a restaurant) might seem strange or counterproductive. With so much competition out there, simply providing “good” service is not enough to really make an impact. 

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Positively Outrageous Service Is All It Takes To Wow A Customer – Forbes

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