Is the future of ecommerce actually offline? John Donahoe, CEO of eBay, is banking on it. According to him, shoppers see less and less difference between online shopping and brick and mortar stores. They expect the same amenities regardless of where they choose to do business. That is why eBay has partnered with offline stores to deliver orders, sometimes within an hour.

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Retail Experiences Are Getting a Tech Makeover | Inc.com

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